Privacy Policy

1. Who We Are

AYK Solutions ("we", "us", "our") operates the website https://ayksolutions.com.

Business contact address: Chau. d’Anvers 11, 1000 Bruxelles, Belgium.

Email: hello@ayksolutions.com

2. What Data We Collect

We may collect the following data when you use our website or contact us:

• Name and email address (when you submit a contact form or enquiry)
• Phone number (if provided voluntarily)
• Business name and website URL (if provided)
• Message content submitted through our contact form
• Technical data: IP address, browser type, pages visited, time on site (via analytics tools)

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and quotation requests
• Communicate project updates with clients
• Improve the performance and content of our website
• Comply with legal obligations

We do not sell, trade or rent your personal data to any third party. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (including Belgium), we process personal data on the following legal bases:

• Consent: when you submit a contact form
• Legitimate interests: for website analytics and service improvement
• Contractual necessity: to deliver agreed services to clients

5. Data Retention

We retain contact enquiry data for no longer than three years unless a continuing client relationship requires longer retention. Analytics data is anonymised and retained according to the applicable analytics platform settings.

6. Cookies

This website may use cookies for analytics and performance purposes. See our Cookie Policy for full details.

7. Your Rights

Under GDPR (and equivalent legislation), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the relevant data protection authority

To exercise your rights, contact us at hello@ayksolutions.com.

8. Third-Party Services

We may use third-party tools such as Google Analytics. These services have their own privacy policies and may set cookies on your device.

9. Changes to This Policy

We may update this privacy policy periodically. Any material changes will be noted with an updated "Last updated" date at the top of this page.

10. Contact

For privacy questions or data requests, contact us at hello@ayksolutions.com or write to us at Chau. d’Anvers 11, 1000 Bruxelles, Belgium.